Legal

Privacy Policy

Last updated: September 19, 2026

Factory Wears ("we," "us," or "our") is committed to protecting your privacy. This policy describes how we collect, use, store, and protect your personal information when you use our website and services.

Information We Collect

We collect information you provide directly (name, email, phone, shipping address, order details) when you create an account, place an order, or contact us. We also collect usage data such as IP address, browser type, and pages visited to improve our services and security.

How We Use Your Information

We use your information to process orders, send order updates, respond to inquiries, improve our website and products, send marketing communications (with your consent), and comply with legal obligations. We do not sell your personal data to third parties.

Data Sharing and Disclosure

We may share your information with trusted service providers (payment processors, shipping carriers, email services) necessary to fulfill orders and operate our business. We require these parties to protect your data and use it only for the purposes we specify. We may disclose information when required by law or to protect our rights and safety.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant providers. No payment card details are stored on our servers.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, or to data portability. You may withdraw consent for marketing at any time. To exercise these rights or ask questions, contact us using the details in the Contact section.

Cookies and Tracking

We use cookies and similar technologies for essential site functionality, analytics, and (with consent) marketing. You can manage cookie preferences in your browser settings. Disabling certain cookies may affect site features.

Retention

We retain your data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order and account data are typically retained for the period required by applicable law.

Updates

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions about this policy? Contact us at the address or email in our footer.

Contact Us